It took a lot of courage for you to write that letter in the first place.

Do a search for a lawyer.....I was reading about a lawyer that takes on Dental companies.....yes, he's in America but maybe you can find one where your from.

Most lawyers here work until they get money from the companies and then they take a big chunk of it.

I don't know....but check your options before you throw in the towel. Your laws may make it easier for you to sue.

Elaine