Wow. There is something fundamentally wrong with a system that does not allow you to retrieve your own medical records.

I would research what the law (you're not in the U.S., right?) says and then start using some big legal words, after you've asked nicely first, of course <img src="/ubbthreads/images/graemlins/smile.gif" alt="" />.

It never ceases to amaze me what some humans will do to "express" a little power and hurt others. It's exactly this type of situation that should never be allowed to happen.

Sometimes it's best to put everything in writing so you have a record of your requests/denials so if you find out later that they cannot refuse to give you your records, you have a legal weight to hold over their head. We have to remember, the "law" (statute) is there (supposedly) to protect us and like a dishwasher, it only works if we use it.

Wow (again).