Hi Sharon, I read his post more than once, and quite honestly, I could not find anything unreasonable or unethical in his statements here. As for the actual dental work itself, I cannot comment, only Tracy and him know that for sure.

In his above statement, he has given his outline of the other side to all this, in the hopes it might give readers an understanding of some issues that may have been outside of this dentist's ability to do more than what he is qualified in doing for that patient. He seems to be stating he did what he could to the best of his ability (Though Tracy's statements on top, do indicate that the work itself was NOT done to the best of his ability and cost her greatly it would seem by what she has told us...).

I picked up Dr Heasham's frustration at trying to get Tracy to take onboard the full protocol, which is part of what he does to ensure more safety and a better prognosis for the patient's health outcome. If the patient refuses to do this, and disregards or follows their own way, the dentist can hardly be blamed for a poor post health response, if the treatment regime was a big part of the overall mercury removal process and success...which this dentist indicates it was. It's not just abut the mouth, the entire body needs to be taken into account. It's a very difficult procedure and the outcome from mercury removal is never straight forward, always risky and the dentist can only do his best at working out the best treatment he can to aid that process and try and soften or even avoid unnecessarily worsening the patient (too easy to occur in this process).

Also, one must tke into account, this is his business and his life. If a person gets on a forum and misrepresents, or omits anything deliberately or even ignorantly, they can harm a person's career very easily. So I can see the seriousness behind this and the need for both parties to state things in as much factual detail as they are able to do without actually being in trouble for abusing confidentiality (which I see no evidence of this dentist doing to his patient).

He has read the posts, and Tracy, like many of us, admits to anger and depression (classic mercury symptoms also) on posts (as we also have done) so certainly he has only reiterated what was already stated. That cannot be construed as abusing patient confidentiality.

From reading his post, his statements suggest, at least in his eyes, he did what he could to the best of his ability, and under the circumstances, it would seem that ability was frustrated, due to tracy refusing the treatment protocol. However, Tracy's top statement does not mention her poor prognosis in health improvements or non improvements in this post at all, she has only made statements on the dental mechanics side of it, which she has paid a lot of money for and is not satisifed.

Also, taking into account finance. Many patients, and no doubt Tracy included, probably do not have the luxury of a large inflow of cash to take onboard every possible treatment option and offering, including all the testing, which can end up becoming a huge expense (even without the dental work) and the need to limit things due to finance is totally understandable. So if finance had anything to do with Tracy turning down some of the extra tests and protocols for detox, I hardly see she can be blamed for that side of it, nor should a patient feel pressed to do so. If they are there for dental work alone, then that is what she had paid for and expected satisfaction from. Obviously the health situation is another matter, but in this post, was not mentioned by Tracy to criticise this dentist.

I am trying to see things from both their sides here and it's not easy. Certainly, some of what this dentist stated was an attempt to indicate certain circumstances that were private were also very difficult for him as a dentist, as he is only qualified in a certain area to help a patient. Other things may have been out of his control, which he did not elaborate on and only hinted at to attempt to give the reader an idea of the position he may have found himself in, which may have been an added difficulty in this entire thing. He did not divulge that for reasons of patient confidentiality.

I just feel that for the sake of fairness, there needs to be both sides heard and I felt he stated things as well as he could, at least from his side he did.

I don't know exact facts, I"m only going by what's been said. That's between hiim and Tracy, but patients do have a right to warn people about any medical professional if the problem is indeed serious and factual and especially if the problem is repeated towards other patients. Many patients do not have a lot of come-back, nor the money to take court action. Often they are left disallusioned, hurt and frustrated, and financially worse off, which is why on forums, they are at least able to have some outlet. So long, once again, that it is totally based on fairness and fact, as the dentist in question maybe unnecessarily attacked and harmed by statements that may not be totally justified.
Other than that, it's a risky postiion to put oneself in and can be open for court action if care is not taken.

Also, I personally don't feel a dentist should ever guarantee 100% results, regardless of past success with other patients. There are actually no guarantees in life (aside from death). To tell a patient such a thing and things not turning out as promised could lead to disappointment and upset/anger and I believe this is a pretty bold statement to make. Mercury takes a long time to remove and there is also no way of knowing whether the treatment itself will effect 100% cure.

Though the dentist has offered a refund in that situation, which is a wonderful offer, I just don't feel it's a great move. HOwever, if the offer is genuine, it does show the dentist's confidence in his treatment (which he says Tracy turned down).

When re-reading Tracy's top post, there does seem to be some real problems and discrepancies in the areas that Tracy mentions. If you read, Tracy is not talking so much there about her general health outcome, but more about the work in question and seems to back that up by the second opinion of another dentist who said "I've never seen such poor dentistry in my life". that is a damning statement! If this is so, then certainly Tracy's accusations may well be justified in the areas she mentioned above. I'm a little confused if this is so, why those things were not addressed and rectified?....

I'll leave it at that, but certainly in any of these things, for the sake of fairness, one should consider and hear both sides.